Privacy Policy

1. Introduction

BilalWeb ("we", "us", or "our") is a web design and business systems agency based in Kampala, Uganda. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and business details you provide through our contact form or when requesting a quote.
• Project information: Details about your project requirements, budget, and timeline shared during consultations.
• Technical data: IP address, browser type, and pages visited, collected automatically through standard website analytics.
• Payment information: Transaction details for Mobile Money or bank transfers (we do not store full payment credentials).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver and maintain the websites and systems we build for you
• Process payments and send invoices
• Send project updates and support communications
• Improve our website and services

4. Data Storage and Security

We take reasonable measures to protect your personal data using appropriate technical and organizational safeguards. Your data is stored securely and is accessible only to authorized team members who need it to perform their duties.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as hosting providers or payment processors) only when necessary to deliver our services, and under strict confidentiality obligations.

6. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise these rights, contact us at bilalwork.ug@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: bilalwork.ug@gmail.com
• Phone: +256 749 445 501
• WhatsApp: +256 749 445 501
• Address: Kisiny, Kampala, Uganda