Last updated: January 1, 2026
By accessing and using the BilalWeb website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
BilalWeb provides web design, e-commerce, business systems, SACCO systems, WhatsApp commerce, SEO and marketing, and graphic design services to businesses in Uganda. The specific scope of each project will be defined in a separate proposal or agreement.
Each project's scope, deliverables, timeline, and pricing will be agreed upon in writing before work begins using our formal Client Service Agreement & Onboarding Contract. Any changes or additions to the agreed scope may result in additional charges and adjusted timelines.
We accept payments via MTN Mobile Money, Airtel Money, bank transfer, and cash. Payment schedules are structured around transparent milestone triggers:
Prices are quoted in Ugandan Shillings (UGX) and are inclusive of applicable taxes.
To ensure timely project delivery within our target sprint timeline, the client agrees to:
Each package includes a specified number of revision rounds. Additional revisions beyond the agreed number will be billed at an hourly rate. The client must approve designs and deliverables in writing before the project proceeds to the next phase.
Each package includes a 14-day warranty period after launch. Support covers bug fixes and minor updates. New features, major changes, or work beyond the support period will be billed separately. Ongoing monthly website care plans are available upon request.
Upon full payment, the client receives 100% complete ownership of the final delivered source code, graphic assets, and domain rights. BilalWeb retains the right to display completed projects in our portfolio and marketing materials, unless otherwise agreed in writing.
Both parties agree to keep confidential any proprietary information shared during the course of the project in compliance with the Uganda Data Protection and Privacy Act 2019. This includes business data, customer information, and technical credentials.
BilalWeb is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific project in question.
Due to the custom nature of software engineering, the initial deposit is non-refundable once work has begun. If a project is cancelled by the client after work has started, the client is responsible for payment for work completed up to the date of cancellation.
Either party may terminate the agreement with written notice if the other party breaches these terms. Upon termination, the client is responsible for payment of all work completed up to the termination date.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
These terms are governed by the laws of the Republic of Uganda. Any disputes will be resolved in the courts of Uganda.
If you have any questions about these Terms of Service or wish to execute a custom corporate contract, please contact us: